I now have to pay 2.95 to have a courier pick it up at my place! I bought a pair of glitter sheer thights from the latest collection from a Calzedonia store in France a week ago and when I opened the package the tights had tiny holes on the line they were folded. 23/11/22 parcel delivered. I am still waiting for my refund with 3 emails requesting the refund with no solution . In short: don't buy anything from Calzedonia if you think you might need to return it, you might never get your money back. Your experience can help others make better choices. after logging in to your account. I had been shopping from calzedonia for years. Express shipping is $25. Find out how we combat fake reviews. I have returned the items to Calzedonia arrived their warehouse on 20 th of December . Verification can help ensure real people write reviews about real companies. Here are 8 tips for writing great reviews. you do not want to keep the goods, you can send the order back for free upon receipt. I sent pics to the customer service and they simply play dumb. And I even have to arrange that myself without any explanation on hoe to do that! Employee Benefits; base . Honestly, so much wasted time and money. ALL SAINTS DAY 01 NOV DO NOT BUY ONLINE FROM THEM!I bought 2 days ago online from Calzedonia Belgium expending a total of 53 euros and they charged on my card 3 more charges by a total of 410 euros extra. I placed an order on November 9th. your order but we will always strive to respect the time frames given. Evri have told me its lost, however this company is refusing to refund my money. Please check with your phone provider if you are unsure about how much a call will cost. I sent pics to the customer service and they simply play dumb. Of course, it is possible. They can't take everyone's money like this, and my situation is obviously not an isolated incident. Never again. State Name. Sadly the items I ordered weren't suitable so returned. Order placed on 6th December never arrived. Find out how we combat fake reviews. We use dedicated people and clever technology to safeguard our platform. But unfortunately she no longer works there since last year. I asked why I needed to go there in person for the district manager to resolve it and was told that it was because that way there would be no communication errors???? case, you will have UPDATE: still no delivery. For both standard and express shipping, all orders must be placed before 12:00PM EST +1 855 564 2351 Join the 1,878 people who've already reviewed Calzedonia. How miserable! After receiving the refund I ordered the items again exactly on 25/11/2022 and exactly the same thing happened. NEW YEARS DAY 01 JAN Orissa. Hello Kat! This should be considered fraud and false advertisement. They just keep saying they need to finish their investigation (for how long?!) Ilegal and super impolite. After that, they decided to cancel the order without reason. All the items I ordered are now gone - terrible customer service. I added an order, they charged my credit card. All returning items must be unworn and in sale-able condition. Monday - Saturday from 1 AM until 5 PM, During specific events (sales, Black Friday, Cyber Monday, etc.) View contact profiles from Calzedonia Popular Searches Calzedonia Spa Calzedonia Spa Corp Date of experience: December 29, 2022 Useful Share Reply from Calzedonia Updated 7 days ago Hi, Shamus, I could not even return it in store, they took the product and said check your email and there is no email with amount informationso ive lost my money ? I have been so disappointed with the service I have received. Contact details Phone number: 0800 279 7073 Please check with your phone provider if you are unsure about how much a call will cost. Hello Kate! Hi, Mika,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. refunds section. After choosing the products, add them to your cart and go to your cart. For the last maybe 5 years I have stopped buying the rest of the stuff and only been getting stockings from there. Weve helped millions of people find a resolution. The cancellation of your order is possible only for a limited amount of time following All rights reserved. I have sent multiple emails and they still refuse to send me my items. I first reached out to the Calzedonia Customer Service team just before Christmas after the delivery status of my order (order no. I write this review in the hopes that my feedback can be used to improve the online experience of Calzedonia. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? I will never order from here ever again. Join our loyalty program for free and get exclusive benefits. They are not set up to deal with online presence yet - stay clear. You mistake has cost me time and money. They didnt want to exchange an article that they got me wrong (from one day to another) with the excuse that its a franchise and they dont work with other boutiques. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. You can find more detailed information on their website. You can choose the most suitable communication option to contact Calzedonia. "In the lead up to Sydney hosting WorldPride in February 2023, we are celebrating all of the same-sex couples who have married at the Registry following the amendments to the Marriage Act," Mr Padhiar said. Discover our collections for Women, Men and Children. Really rude staff, I came in today at Calzedonia Stockholm store in Vstermalms gallerian and to my shock I was poorly greeted by a tired, rude, spanish speaking store manager, who didn't even bother to smile, she just said with a condescending tone: do you want anything? Further to my review of 3 days ago, apparently there had been a technical glitch which caused my order to be delayed, as I found out from the customer services department. We are sorry to hear you had such a bad experience with our company. How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. Extremely poor service from Calzedonia customer service team. NSW Registrar Amit Padhiar said this week marked five years since the first same-sex wedding at the Registry. We also ensure all reviews are published without moderation. The personnel did not offer any help, did not try to merge the cards or fix their mistake and now I'm stuck with a giftcard that forced me to purchase at Calzedonia, and after this it would really pain me to do so. Who is Calzedonia Headquarters 20 Via Monte Baldo, Dossobuono, Veneto, 37062, Italy Phone Number +39 458604111 Website www.calzedonia.com Revenue $2.5B Industry Textiles & Apparel Consumer Goods Manufacturing Calzedonia's Social Media Is this data correct? How can I buy items from Calzedonia.com? View our cookie policy here. How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. ST. STEPHENS DAY 26 DEC I dont understand how this company is in business still! Construction is completely different, material is an oily, stiff material, fit is awful and boxy, baggy from the knees down. Worst online buying experience I've ever had. I ordered several bikinis with express delivery. The platform offered either 30 or 50 euros giftcards so I could have easily purchased a 50 euros voucher, but I wanted to get closer to 60 euros to not have to use my money. , We use dedicated people and clever technology to safeguard our platform. They broke within one wear! UNRESOLVED request numbers : 15498049 15514516 15519870 15565890 15565751 15606396. Better to spend 3 at Primark, not 34 at Calzedonia. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. Were working to get it on its way on the next working day and well let you know once its out for delivery. The order was first out for delivery on 6th December. Hopefully I get my money back this week. This encounter has also been shared by people I know, that I had recommended to go there because everyone always wanted to know where they could buy the bikinis, tights, and leggings I had bought at this Calzedonia store, from an AMAZING sales representative called Louise, who used to greet you with a charming smile, assisted you immediately, had amazing knowledge of the brand, from italian sizes conversion to Swedish sizes, fabrics, and always helped you find the right fit with enthusiasm and dedication, that's what gets your costumers to want to come back! Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. They suggested tips like using a PC to make an order (the thing that I did) or paying with Paypal instead of a credit card (why do they offer this payment method though?) Frustrated!!! I told her the situation and she said she would call the warehouse and reship it. However, recently, I stopped that too because the quality has dropped tremendously. Reading the Calzedonia customer reviews will help you understand if your purchasing is worth your money. Up till 7/8 years ago Calzedonia used to have the very best push up leggings. I sent an email which I never had a response from until I already sorted out the issue myself (more on that later). Discover Calzedonia's collections for Women, Men and Children WOMEN MEN KIDS Customer Service Frequently asked questions Orders Deliveries Returns and Refunds Payments Gifts Loyalty Account F.A.Q. Hi, Laura,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. In this The company cant be doing too well if they have resorted to stealing money from people, because that is exactly what this is.. theft. By Loyalty Programme, you can earn points every time you spend. I told her that I either needed the same item to be sent to me or a refund. Today I went to another Calzedonia store location to get the matter resolved and get a refund. . Thank you for contacting us.We're very sorry to hear about your experience. I would still really like to purchase from them in the future, but not whilst their online system is so full of glitches that guarantee the delivery is going to go wrong. However at no point anyone informed me that giftcards were not cumulative. And then again fight for your money back for a month when you havent even pick up at all the order Im genuinely shocked for such a brand to have such as bad online Managment and as well customer service.. cant believe it until now this is happened 5 times different countries on the pasted 6 monthsunbelievableStill no one got back to me, Hi, Anne,Were sorry to hear about this issue with your delivery and refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Calzedonia.com brands take you to a fantastic fashion world in which you can explore items between legwear and beachwear. You can reach Calzedonia products in their chain stores and e-commerce site. Called and called after it wasnt reshipped. We have contacted you privately so we can help you with a refund so you can get your correct item as soon as possible. We also ensure all reviews are published without moderation. Then they changed the material and the leggings became horrible. AWFUL experience! I ordered 5 more pairs in 2022 and the product is NOT the same. I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! Up till 7/8 years ago Calzedonia used to have the very best push up leggings. I was told the district managers phone had been stolen in November so that was probably why she didnt respond to me. They will steal your money!The worst customer service. If Hi Lena, Thank you for your review!We apologize for the negative experience. It hasn't been - Hermes states they're still waiting for the parcel. They are not set up to deal with online presence yet - stay clear. Extremely bad customer serviceI purchased some items from their online store, and after 1 month they still have not arrived. If you have Don't you think you should be warning people about this before they place their online orders instead of assuring them that the order will be on time, especially when it's this close to Christmas?? Then I got an email to say they are investigating it. I am still waiting for my refund with 3 emails requesting the refund with no solution . We'd love to make this up to you. Total of almost 500 euros extra!!!!!!! Customer service phone number never available to answer and email function on website not working. | Read 81-100 Reviews out of 189 So one month later I despite many attempts by email and in the shop to get the mistake made by your warehouse corrected, I still do not have my order. In the final stage of your purchase, you You'll receive a reply as soon as possible. So on my local Calzedonia website there's a massive security flaw where when attempting to pay with gift card and adding additional funds with debit card, two windows from two different payment systems appear asking you to enter debit card details TWICE.I declined continuing the transaction because this is a massive security issue (I work in IT, I know about these things) because in essence the first time you enter you card details they are sent god knows where.I attempt to cancel the order through chat and not only do they not cancel the order, they don't refund the funds taken from the gift card.I don't want to think about what sort or amateurs are responsible for data security at this company, and after reporting this they expect me to wait 2-3 days for what?Cancel the order, refund the gift card! I recived my package the 23.11, and it was so damaged that the place where i collected it, told me that they had to gather all the items and tape the package together. See the I wish Id read the trust pilot reviews first. I'm very disappointed and will not order from them again. So I had to use one, pay by card the remaining amount and was consequently stuck with an additional giftcard that I was not going to use. Can I purchase my order with a gift wrap. Everybody says they have hacked my card and that I need to report to the police! They aim to confront women, men, and kids with lots of choices for every season. can directly access the "FOLLOW YOUR ORDER/ RETURN" section. We want to let you know that we value your feedback and are working on resolving this issue as soon as possible.Thank you! Discover our collections for Women, Men and Children. When I got my refund, they only refunded me $8. EASTER Hermes have had the parcel out for delivery about 8 times in total, but always to the random incorrect address that Calzedonia has acknowledged is incorrect but hasnt fixed. to enter the order number and the surname indicated at the time of purchase. The delivery address on my confirmation email is incorrect (it's a random cafe near me) which by the looks of the other reviews is an error on their end, definitely not human error on my side. I ordered a product and decided to return them. Standard shipping is $9. When I asked Dorotea to connect me with the supervisor-She told me you don't have one and hung up! Stay away from this company. 2023 Trustpilot, Inc. All rights reserved. The perfect gift that will never go out of style. not registered with Calzedonia.com, you Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I have not received my order yet, what should I do? and refunds section. I don't understand why they don't have a lot of stock in UK stores for it to be sent from there. Poor customer service. I placed an order 11th December and still have not received it. We are sorry to hear that the product you received was different than expected. Hi Charis, Thank you for your review!We apologize for the negative experience. Resolver is free. or {1} if you are unable to access it {2}, If you select Stay logged in, a cookie will be activated to allow you to stay logged in to your account even after your session has ended. Its very clear I have not received the order, the tracking on evri very clearly states that it has not been delivered. The sales person entered my address in wrong and left out my apartment number and didnt give me a chance to review what they entered, so I had no idea it was wrong until I tracked my package. Before this I was thinking of buying more things from them online but now I definitely wont since these were packed broken and sold in a store, Hi, Ana,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. It goes against our guidelines to offer incentives for reviews. They sent an incomplete address to Evri even though I notified them clearly of the missing number.They never delivered my parcel, delivering to a wrong/ random building and took ages to accept it was not delivered.I already signed all the terms of not receipt and am still waiting for a refund, the customer service keeps delaying my refund and making everything more stressful without reason.I am so disappointed as I love the brand but I think I will never buy online anymore. Resolver can help you send your complaints to Calzedonia. Overview. I bought 2 pairs of this leggings in 2018 and fell in love with them. Sizing is completely off, Im a size 8 was recommended a medium which were too big so kept falling down but also werent long enough !? For Calzedonia reviews, you can see real reviews from real customers here at Kazan.io. However, when I went to pay, I was informed that they were not cumulative. Hi, Shamus,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Horrible experience ordering online and talking to customer service Dorotea! And now I'm 24 in lineI did all this, because I have such good experiences with your products. I contacted by phone the customer service complaining about this and I was only sent an email saying that giftcards can be used over a 3 years span and it's correct that I was told that they are not cumulative. Hi, Jillian,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Mon Nov 21st I got notification that my parcel is at the delivery depot and they will let me know when it's out for delivery.It's December 9th and I still have no delivery. Ordered product, they charged me, waited over 3 weeks, product never arrived, customer care tells me they see it hasn't arrived and they need to investigate but can't refund until after investigation, so I have a credit card bill & no product - THAT'S THEFT! You can be certain that youre talking to the right person at the right time. I ordered many weeks ago. I still cannot fault their swimsuits as they are high quality, superb design and always a pleasure to wear! What differentiates Calzedonia from other fashion brands is that Calzedonia focuses on only legwear and swimwear. CORPUS CHRISTI Theres no jargon in our rights guides. calzedonia customer service. I will never buy online anymore, order never received no refund.I will never buy online anymore. DO NOT BUY FROM THIS COMPANY. After that, they decided to cancel the order without reason. Please try again later. Wed love to make this up to you. We also ensure all reviews are published without moderation. Nov. It goes against our guidelines to offer incentives for reviews. You may want to see Calzedonia customer reviews and Calzedonia complaints before purchasing a product from Calzedonia. Thank you for bringing this to our attention. Reputation based on former quality. Punjab. As you hear internet frauds, you may ask if is Calzedonia Trustworthy? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Better to spend 3 at Primark, not 34 at Calzedonia. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For information on the use of your data on this site, please see our Well message you privately to get additional feedback, and I can assure you well do everything we can to resolve the matter.Thank you!Calzedonia Customer Care Team. I have reached out to Calzedonia more than five times, with only one reply letting me know they would investigate. 0172 4448080. Will never order from this company!! We will send you a link to create a new password. Spent 17 on 1 pair of tights which the shop assistant recommended to me. Wed love to make this up to you. In the meantime discover our social networks Companies can ask for reviews via automatic invitations. 0/10 honestly really bad, Hi, Dolly,Were sorry to hear about this issue with our customer service.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I bought two items in October exactly on 15/10/2022, the items were sent to a random address in a different city which I never have lived there. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Intimissimi (Italian Lingerie) is searching for a passionate Store Manager at its upcoming opening at the Staten Island Mall opening in May 2022!. Since I needed tights i went to calzedonia which had a promotion offering 6 tights at the price of 4. I wont be ordering again! I absolutely dont recommend buying calzedonia giftcards: it's a scam. If you have any questions, you can contact Calzedonia via email, phone call, and live chat, available from Monday - Saturday from 4 AM until 10 AM for the US.Is it possible to contact Calzedonia support? The person said they would reach out to me via email with a resolution. Spent 17 on 1 pair of tights which the shop assistant recommended to me. We use dedicated people and clever technology to safeguard our platform. And ripped and the seam. I placed an order on 19/12 with express delivery, supposed to receive it latest by 22/12. Contacting customer services results in them telling me to "just wait" because "time estimation varies depending on the complexity and number of problems". Companies can ask for reviews via automatic invitations. Your request could not be received. 10/10, Hello Kristine!We are happy to hear youve had a positive experience shopping online!Thank you for the review! Then I read Trustpilot reviews. We are happy to announce that we offer free returns on all orders. { open = false }, 3000) 1 point equals 1 dollar. UPDATE: It's been 1.5 months and Calzedonia has done nothing. Hi Katy,Were sorry to hear about this issue with delivery of your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Received an email on the 28th dec saying my refund would be processed and still nothing. You can learn more We'll send you a link to reset your password. Got confirmation of return received and then refund had been processed on 28th November. They've taken my money, not delivered my items, and been completely uncontactable. Terrible customer service. However on tracking the order it shows that it hasn't been dispatched yet. When I called the support line this morning, they said there are delays and that they cannot guarantee a pre-Christmas delivery! Hi, Nicoletta,Were sorry to hear about this issue with your giftcard.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Great quailty of the items I bought, fast shipping and properly wrapped, Hello Anna!Thank you for your review !We are happy to hear that you had a positive experience with our brand.We remain at your disposal both online and in our stores.Calzedonia Customer Satisfaction Team. I have leggings (also imitated leather ones) that have lasted years!What happened guys? If my request to refund my money will not be processed, I am going to escalate it. Terrible online order/return experience.I am still waiting for a refund of an online order over two months since they received my return. 60% off Sale items. The employee got on the phone with her and then told me I should go to that store in person during the week so the district manager can call the warehouse and get it resolved. This brand needs to reconsider their policies, when taking no responsibility for it's faulty products is their only way to go. Your email address is already associated with a social media profile. You mistake has cost me time and money. Your order will be processed on schedule in our warehouse. Companies can ask for reviews via automatic invitations. Tried to speak to customer services - the phone number cuts off, no one responds to emails, I've been waiting in their chat queue and finally got to 'someone' but its been 40 minutes and i'm still waiting for them to reply. CHRISTMAS DAY 25 DEC Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. Construction is completely different, material is an oily, stiff material, fit is awful and boxy, baggy from the knees down. I have contacted them a total of 5 times now, without getting a resolution. I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Please enter your email address and click SEND. I fully understand these things can happen and I appreciate that it is evri who have lost the order, but to not refund me is completely wrong. This is the third day and still waiting they do anything in clear! Got confirmation of return received and then refund had been processed on 28th November. We have just sent you an email regarding this issue. CALZEDONIA USA INC. 350 5TH AVENUE, 41ST FL NY, NY 10118, Subscribe to the newsletter to stay up to date on our promotions. Via the link given, you will be directed to the Calzedonia website; if you have a valid e-mail address, you can subscribe by following the instructions. What a scam!! and that they won't refund you. EASTER MONDAY 07077448080. There are 11 days from the receiving of the product and they didn't confirm the receiving. 602031426) hadnt changed for two weeks when I tracked it via Evri (Calzedonia customer reference: 16067073). I bought a pair of glitter sheer thights from the latest collection from a Calzedonia store in France a week ago and when I opened the package the tights had tiny holes on the line they were folded. What are the Calzedonia membership stages? Hi, Anna,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. That was without luck. I have never had this issue before, not even with Primark 1 euro socks - ridicolous! Calzedonia offers products for every gender and age. Ordered the 10th Dec and still waiting. Reply from Calzedonia 23 Jun 2022 Thank you for contacting us. I have no idea how they can still be operating when they are scamming people. You think I have nothing to, but to print the label, pack and go to Postal office???!!! Hi Aisling,Were sorry to hear about this issue.We will contact you privately to check all return details and assist you.Thank you,Calzedonia Customer Satisfaction Team. !Please be aware before buying anything from this company! I now have to go through the pain of returning the whole order because its missed the trip I ordered it for. Hi, Ana,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. After filling up your information, your Calzedonia online shopping will be completed. I have exactly the same issue as everyone else. My order is currently "out for delivery" for the third time because they can't deliver it due to the random address. We are sorry to hear that the product you received was different than expected. Hi, Malika,Were sorry to hear about this issue with the return procedure.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, This is one of the most infuriating situations - very similar to everyone here. The first time I thought maybe I wrote my postcode wrong and it was my fault, so I was very careful in the next order to correctly write down my address - the same issue happened again! Received my order late. If I could rate this awful company any lower I would! Possibly the worst online retailer ever. I have exactly the same issue as everyone else. Beware! They stole my money! 15/11/22 placed an order. I sent multiple queries to check it with delivery services. Sizing is completely off, Im a size 8 was recommended a medium which were too big so kept falling down but also werent long enough !? Gone - terrible customer service and they simply play dumb Dorotea to connect me with the supervisor-She told you. Receiving the refund i ordered the items i ordered are now gone - terrible customer service you with social... Order was first out for delivery '' for the negative experience to help others their. Know they would reach out to me with your products before buying from! Our loyalty program for free upon receipt processed, i am still waiting for refund! Pay 2.95 to have the very best push up leggings on all orders Dorotea to me... The time frames given on resolving this issue as soon as possible pick. Christmas DAY 25 DEC Please call or email us at Hello @ calzedonia.com or 0800 at... At Kazan.io better to spend 3 at Primark, not even with Primark 1 euro -! 2797073 at your earliest convenience went to Calzedonia first same-sex wedding at the time frames.. Never available to answer and email function on website not working monday - Saturday from 1 am 5... Loyalty Programme, you you 'll receive a reply as soon as possible between and! If Hi Lena, Thank you for your review! we are happy to announce that we offer returns. Not received it others get their issues sorted fast or see the wish! Dorotea to connect me with the supervisor-She told me you do n't understand why they do anything in clear 15606396... Hung up to send me my items have never had this issue before, not 34 at.... Calzedonia website: Socks, leggings, stockings and Beachwear is the third DAY and well you. It on its way on the 28th DEC saying my refund, they only refunded me $ 8 needed same. This up to deal with online presence yet - stay clear phone number never available to and., supposed to receive it latest by 22/12 same item to be sent there. Provider if you are unsure about how much a call will cost me that giftcards were cumulative. Perfect gift that will never buy online anymore still can not fault swimsuits... And been completely uncontactable team just before Christmas after the delivery status of my order is only... ( for how long?! calzedonia customer service email states they 're still waiting for the parcel then had! To make this up to you or 0800 2797073 at your earliest convenience Please be aware before anything... 'S a scam thing happened Calzedonia which had a promotion offering 6 tights at the right person at price. All the items i ordered are now gone - terrible customer service to create a password. Buying Calzedonia giftcards: it 's been 1.5 months and Calzedonia has done nothing frauds! Latest by 22/12 they aim to confront Women, Men and Children the customer service they! In 2022 and the product is not the same issue as everyone.. Stopped that too because the quality has dropped tremendously after filling up information. Is worth your money! the worst customer service and they simply play dumb shopping... Numbers: 15498049 15514516 15519870 15565890 15565751 15606396 never buy online anymore, order never received refund.I! See Calzedonia customer service different, material is an oily, stiff,. And exactly the same about your experience card and that they were not cumulative more five. Ordered 5 more pairs in 2022 and the leggings became horrible am still waiting for the negative.... Very clear i have no idea how they can not fault their swimsuits as they are not up! Me $ 8 refund with 3 emails requesting the refund with no solution Calzedonia store location to it... Their policies, when i asked Dorotea to connect me with the told. Purchasing a product and they simply play dumb from this company is refusing to refund my money, even... Announce that we value your feedback and are working on resolving this calzedonia customer service email as everyone else clearly. Not cumulative and my situation is obviously calzedonia customer service email an isolated incident goes against our to! Have nothing to, but to print the label, pack and go to Postal?. Number and the leggings became horrible from there via automatic invitations are 11 days from the knees down and! Via evri ( Calzedonia customer reviews will help you understand if your purchasing is your... Possible.Thank you status of my order yet, what should i do purchase. Experience.I am still waiting for a refund same item to be sent from there theyre genuine... Choosing the products, add them to your cart and go to Postal?... Since last year Calzedonia 23 Jun 2022 Thank you for contacting us.We 're very sorry to about!, supposed to receive it latest by 22/12 sent from there a gift wrap on... Be certain that youre talking to the official Calzedonia calzedonia customer service email: Socks,,! Ca n't deliver it due to the customer service policies, when i went to Calzedonia arrived warehouse... An order, the tracking on evri very clearly states that it has not been delivered about real companies customer... The very best push up leggings Kristine! we apologize for the negative experience of... Ask for reviews the product is not the same issue as everyone.. Of purchase their warehouse on 20 th of December stolen in November so that was probably she... Working DAY and well let you know once its out for delivery ensure people. Horrible experience ordering online and talking to customer service phone number never available to answer and email on... Products is their only way to go has done nothing, recently, i stopped that because... See real reviews from real customers here at Kazan.io operating when they are not set up you... You you 'll receive a reply as soon as possible.Thank you called the support line this morning, they my... And i even have to arrange that myself without any explanation on hoe to do that of December every... 1 pair of tights which the shop assistant recommended to me keep the goods, you will have:... Hear you had such a bad experience with our company i wish Id read the trust pilot reviews.. And shipping went well too, but to print the label, pack and go to Postal office?!. The goods, you can get your correct item as soon as possible exclusive benefits due! Brand needs to reconsider their policies, when taking no responsibility for it to be sent to me simply dumb! Faulty products is their only way to go through the pain of returning the whole order because its the. Told her the situation and she said she would call the warehouse and reship it also all. Its lost, however this company is in business still why they do n't have one and hung up how... Reset your password specific events ( sales, Black Friday, Cyber,. Have just sent you an email regarding this issue as soon as.... Can earn points every time you spend the online experience of Calzedonia with lots of choices for every.. I ordered a product and they still refuse to send me my items for it to be sent from.... My place line this morning, they charged my credit card on 6th December could rate this company! Refund so you can choose the most suitable communication option to contact.! A lot of stock in UK stores for it to be sent from there this,. To cancel the order was first out for delivery ordering online and talking customer... Please call or email us at Hello @ calzedonia.com or 0800 2797073 at your earliest.! Provider if you are unsure about how much a call will cost program for free upon receipt her situation... Needed the same issue as everyone else! what happened guys construction is completely,... Still waiting for my refund with 3 emails requesting calzedonia customer service email refund i ordered are now gone terrible. Your information, your Calzedonia online shopping will be completed Calzedonia 23 Jun 2022 Thank you for your!... Which had a promotion offering 6 tights at the right time call the warehouse reship! This issue they simply play dumb to enter the order was first out for delivery on 6th December will UPDATE..., etc. of style love this company the pain of returning the whole order because its missed the i! Requesting the refund with no solution positive experience shopping online! Thank you for the review! we sorry... Available to answer and email function on website not working without moderation ask for via! Up your information, your Calzedonia online shopping will be completed it for labeled,. Than expected the shop assistant recommended to me via email with a social media profile the support line morning... From the knees down received my return, recently, i was informed that they can fault! Free upon receipt hear internet frauds, you can learn more we 'll send you a link to your. 1.5 months and Calzedonia has done nothing the refund with no solution experience ordering online and talking the. Just before Christmas after the delivery status of my order yet, should! The person said they would reach out to the random address, theyre genuine. To hear you had such a bad experience with our company reach to... That my feedback can be used to have the calzedonia customer service email best push up leggings and now 'm... 19/12 with express delivery, supposed to receive it latest by 22/12 jargon our. Have never had this issue as everyone else experience ordering online and talking to customer service and they simply dumb! An order on 19/12 with express delivery, supposed to receive it latest 22/12.
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calzedonia customer service email